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FAQs

by hopannahnspms
in Blog
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Storage and Moving Frequently Asked Questions

Q: How big are the containers?

The containers measure 8′ x 5′ x 7′ (The inside dimensions of the container are 92” x 58” x 77” and designed for easy entry). Each container will typically accommodate an average room to a room and a half of household goods. The containers sit about 4 inches off the ground to insure that your belongings are safe and dry should the weather choose not to cooperate during the time you are loading.

Q: What are the containers made out of?

Our containers are made of pressure treated 3/4″ plywood to provide a very stable and chemical free environment for which to store and transport your belongings. Each container is also covered with a highly durable, weather-resistant cover.

Q: Are the containers secure while on my property?

Absolutely! Each container door is constructed in such a way, that it will latch tightly closed in three different places. The middle latch has a place for you to put your own lock.

Q: Where will you place the containers?

The containers will be placed at your residence or business in a location that will be easiest for you to load and unload. They can be placed anywhere a car can be parked and of course most anywhere on private property.

Q: How do I keep items from shifting during transit?

Packing your containers is a simple task! Treat them just like you would a truck, minus the slippery metal ramp to navigate your way up and down. Remember that your containers are only 4″ from the ground. Place your heavier items on the bottom and lighter items on the top. Fill in as much empty space as you can and utilize packing supplies! Things like moving blankets and using the appropriate boxes are the single most important factors in a successful move.

Q: How much will this cost?

We offer competitive rates based on your exact needs. To receive a quote, feel free to call us at 877-Stor-4-Less or e-mail us at info@needspacepms.com.

Q: How long do I have to load my container(s)?

We want customers to be able to load goods into their containers on their own timeline, not ours. We allow our customers up to 14 days to load and unload their container(s). While on your property, the container(s) will have a weatherproof cover to keep out moisture and ensure the safety of your goods.

Q: Does Need Space? load the container for me?

Yes we can load for you. For $75 per container, you get 2 licensed movers, insurance and up to 1.5 hours of labor (per container). *packing & assembly/disassembly may have additional fees.

Q: Where do the containers sit when I am loading them?

Our containers can fit almost anywhere. We have vast experience in placing containers in limited parking and access areas. Generally, we can fit two containers in one standard parking spot. While we prefer to place the containers on your property, in some cases we can help you obtain permits needed to place them on public property.

Q: How do I know how many containers I will need?

Our Container Calculator can assist you in estimating the number of containers your will need. If you end up getting more than you need, we will be more than happy to pick up the unused container(s) and credit you back the full cost. You never pay for storage space you don’t need. Please check our Storage Estimator to estimate you storage needs.

Q: How does payment work?

When we drop off your container(s), you sign your contract and pay your fees and charges by method of cash, check or credit card.

Q. Are your units are too small for my storage needs?

Our 8’x5’x7’ units are larger than you think. They can hold up to 2000 pounds of your items. If you need more space just ask for more units. It is not uncommon for customers to get several units for moving or storage.

Q: How is it different from traditional garage style storage?

With containerized storage you do not have the same worries associated with traditional storage. Our containers are made of wood which allows everything to breathe. In addition, we store them in a large indoor facility which makes for the perfect environment for storing household goods, electronics and documents.

Q: Can I access my containers?

Yes. We understand that sometimes you put stuff in storage that you may need to access, therefore we offer free access to our customers. Simply call us twenty four hours in advance and we will get everything set up for you.

Q. Do you have insurance?

We are fully insured. Since we do not know the contents of your unit, we cannot insure any loss due to damaged goods. As stated in our contract, the customer is expected to obtain the optional “Tenant-One” insurance offered, if they want additional insurance.

Q. How many days or hours in advance do I have to schedule a drop-off of a unit at my home?

We can usually get a container out to you within 2 to 3 days of your call. If you have a specific date and time you want, the earlier you call to schedule the better.

Q. What are your days and hours of operation?

Our normal hours of operation are Monday – Saturday (9:00am to 6:00pm). However, we can make special arrangements for pick-ups, deliveries or warehouse visits based on your schedule. Just send us an e-mail at info@needspacepms.com or call 714-692-2193.

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